Requirements

Clarify exactly what needs to be built

Before a single hour is logged, requirements give you and your client a shared understanding of what's in scope. Attached directly to service requests — no ambiguity, no scope creep.

• Structured requirements attached to each service request
• Capture functional and non-functional requirements
• Priority and status per requirement item
• Visible in the client portal for sign-off
• Reference requirements when building tasks and deliverables