Groups

Groups help you organize users into logical collections—teams, departments, or any other grouping that makes sense for your organization.

Creating a Group

  1. Go to Users → Groups
  2. Click New Group
  3. Fill in:
    • Name — Group name (e.g., "Sales Team", "Support Staff")
    • Description — Optional description of the group's purpose
    • Users — Select users to add to this group
  4. Click Create

Managing Groups

Viewing Groups

The table shows:

  • Group name
  • Description
  • Number of users
  • Creation date

Editing a Group

  1. Find the group in the table
  2. Click Edit
  3. Update the name, description, or user assignments
  4. Save changes

Adding Users to a Group

  1. Edit the group
  2. In the Users section, check the users to include
  3. Save

Or from the Users page:

  1. Edit a user's assignments
  2. Check the groups they should belong to
  3. Save

Removing Users from a Group

  1. Edit the group
  2. Uncheck the users to remove
  3. Save

Duplicating a Group

Use the Replicate action to create a copy of a group with the same settings (but without the user assignments).

Deleting a Group

Groups are soft-deleted (moved to Trash). You can restore them later.

Deleting a group doesn't delete the users in it—they simply lose that group membership.

Import & Export

  • Import — Bulk import groups from CSV
  • Export — Download groups as CSV

Use Cases

Group Purpose
Sales Team Sales staff for CRM access
Support Support staff for ticket handling
Management Managers with reporting access
Contractors External contractors with limited access
Project Alpha Team members on a specific project